Delivery Information

Coronavirus (COVID-19) Delivery Update
Please note, after taking advice from Royal Mail & the UK Government, we are still delivering all orders placed on the SD-Bargins website.

HOW LONG DOES IT TAKE?

We have worked very hard with Royal Mail to create a process that guarantees the highest quality delivery service for every customer. The SD-Bargins team prides itself on our impressive delivery service & unbeatable value!

UK DELIVERY

DELIVERY
OPTION
TIME
FRAME
COST
Standard Delivery (Fully Tracked)5-7 Working Days£4.20

*Working day = Monday to Friday excluding UK Bank Holidays

*Royal Mail delivery estimates

YOUR ORDER

All items are dispatched using a Royal Mail recorded service and you have not received your parcel within the advertised period from receiving your dispatch email, please contact us via:
– Email: sales@ssfe.co.uk

RETURNS & REFUNDS

SD-Bargins is happy to accept back any unwanted items supplied to consumers for refund, within 14 days of purchase, providing the following terms are met:

– All packaging must be intact so that the item is in a re-saleable condition
– You are able to provide a valid proof of purchase – this can be your confirmation email or the invoice/packing note inside your delivery parcel.
– Return postage costs are covered by the customer (please also note that your original postage charge will not be included in the refund)

In the unlikely event of your order being supplied incorrect or faulty, we will ensure it is resolved immediately and with minimal disruption. We pride ourselves on our excellent products and customer service and are confident you will love our products. On any occasion that a refund is requested, we will action a refund as soon as the items are received back to SD-Bargins. Please note, that depending on your bank provider, a refund may take up to 5 working days for your refund to show in your account.

Exchanges

SD-Bargins is happy to exchange any unwanted items supplied to consumers, within 14 days of purchase, providing the following terms are met:

– All packaging must be intact so that the item is in a re-saleable condition
– You are able to provide a valid proof of purchase – this can be your confirmation email or the invoice/packing note inside your delivery parcel.
– Return postage costs are covered by the customer (please also note that your original postage charge will not be included in the refund)
– An additional £4.20 delivery charge will be covered by the customer for SD-Bargins to deliver the new exchanged items.

Undelivered Items

In the unlikely event Royal Mail cannot deliver your item & you do not collect it from your local Royal Mail collection office in the required time, your order will be returned to SD-Bargins. At this point, we offer 2 resolutions:

– Your order can be re-dispatched (customer pays £7.95 for new delivery)
– Your order can be refunded (minus the original delivery cost highlighted in the table above).